Welcome to BioSphere.

This Membership Agreement ("Agreement") governs your participation in the BioSphere platform, including BioSphere Human Optimization and BioSphereRx (collectively, "BioSphere," "we," "us," or "our").

BioSphere provides non-medical health optimization services, including strategy, education, care coordination, and platform access, designed to support individuals who are actively participating in a prescribed medical program.

BioSphere does not practice medicine.

By enrolling in a BioSphere membership, you acknowledge and agree to the terms below.

Your BioSphere membership includes access to non-medical services, which may include:

• Health optimization strategy
• Nutrition, lifestyle, and adherence support
• Educational content and informational resources
• Care coordination and navigation
• Platform tools and communication features
• Accountability and optimization support

Medical services, including telehealth consultations, prescribing decisions, and medication management, are provided independently by licensed clinicians.

• Licensed clinicians are not employees or agents of BioSphere.
• All medical decisions are made solely by the clinician, based on clinical judgment.
• BioSphere does not influence, guarantee, or control prescribing decisions.

Medical services and prescriptions are:

• Billed separately
• Subject to medical eligibility
• Governed by the clinician's own terms and policies

BioSphere platform services are designed to support individuals actively participating in a prescribed medical program.

Accordingly:

• Platform membership is maintained while there is an active medical program to support
• If no medical program is active, BioSphere may pause or discontinue platform services

This structure does not mean:

• Membership is required to access medical care
• Membership guarantees prescriptions
• Membership influences medical decisions

Medical care exists independently of the BioSphere platform.

Membership fees cover platform-based, non-medical services only, including:

• Strategy and education
• Care coordination and navigation
• Platform access and tools
• Administrative and support services

Membership fees do not include:

• Medical consultations
• Prescriptions or medications
• Laboratory testing
• Clinical services

Membership fees are billed monthly in advance unless otherwise stated.

Memberships automatically renew on a monthly basis.

By enrolling, you authorize BioSphere to charge your selected payment method on a recurring basis.

Failed or declined payments may result in suspension of services.

To ensure continuity of support and operational planning:

• Membership cancellation requires 60 days' written notice
• Notice must be submitted through your account portal or designated support channel
• Membership fees remain payable during the notice period
• No refunds are provided for partial months or unused time

If a member no longer has an active medical program:

• BioSphere may pause membership services rather than terminate them
• A paused membership may be reactivated when a medical program resumes
• Pausing does not waive outstanding fees incurred prior to the pause

• Medication dose changes, provider changes, or protocol adjustments do not affect membership status
• Discontinuation of all medical programs may result in membership pause or termination, as platform services are designed to support active programs

• Strategy and support communications are not real-time
• Messaging should not be used for urgent or emergency matters
• Response times are not guaranteed
• Medical questions must be directed to the licensed clinician providing care

BioSphere services are not intended for medical emergencies.

Members should seek immediate care from emergency services or their healthcare provider for urgent or emergent medical conditions.

BioSphere may recommend or discuss supplements or third-party products.

• BioSphere does not manufacture these products
• BioSphere is not responsible for their quality, safety, or effectiveness
• Any purchase of third-party products is solely between the member and the vendor

BioSphere does not guarantee:

• Medical outcomes
• Weight loss or performance results
• Prescription approval
• Specific health improvements

Outcomes vary based on individual circumstances.

BioSphere reserves the right to:

• Modify membership offerings
• Update pricing
• Change platform features or services

Reasonable notice will be provided where required by law. Continued use of the platform constitutes acceptance of updated terms.

All BioSphere content, materials, protocols, and educational resources are proprietary and may not be copied, distributed, or reused without written permission.

To the fullest extent permitted by law:

• BioSphere is not liable for medical decisions made by licensed clinicians
• BioSphere is not responsible for adverse reactions or outcomes related to medical treatment
• Platform services are provided on an "as-is" basis

Any dispute arising from platform services, membership, billing, strategy, or this Agreement shall be resolved through binding arbitration, except as noted below.

• Arbitration applies only to non-medical disputes
• Medical malpractice or clinical negligence claims must be brought directly against the medical provider
• Arbitration shall be conducted through AAA or JAMS
• Class actions are waived
• Small claims court remains available for eligible claims
• Members may opt out of arbitration within 30 days of enrollment without penalty

BioSphere is not liable for delays or failures caused by events beyond reasonable control, including regulatory changes, supply disruptions, technology outages, or natural disasters.

This Agreement is governed by the laws of the state in which BioSphere is headquartered, without regard to conflict-of-law principles.

By enrolling, you acknowledge that:

• You understand BioSphere provides non-medical services only
• Medical care is provided independently by licensed clinicians
• Membership does not guarantee prescriptions or outcomes
• You agree to the fees, cancellation terms, and dispute resolution provisions